![]() ![]() Don't worry we'll work together to help you find a solution. I'm operating OK, but it is not the workflow that I like to you for posting this on HP Support Forums!Īs I understand you are having issues with scan to computer not working on your HP OfficeJet Printer. I have manually restarted both the printer and the computer several times in the past two days.ĭoes anyone have a suggestion. Trying to use "Manage Scan to Computer" in HP Printer Assistant produces a panel saying "Scan to Computer is currently unavailable". I can succesfully initiate the scan from the computer using HP Printer Assistant, and save PDF and JPG files. If I select one of the first two options, the scanner runs and Windows tries to save it as a. A Windows dialog box entitled WSD Scan Device pops up on the computer with options to select, such as Windows Scan Manager, Scan, and other scanning software on my computer, such as a Minolta Dual Scan 4 slide and negative scanner. Recently I get an error message saying the scanner cannot connect to the computer. The option to "scan to computer xxxx" is still available on the front panel. Until late last year, I would always scan from the front panel of the printer/scanner. Business PCs, Workstations and Point of Sale Systems. ![]()
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